您是否還在為英語(yǔ)不好而苦惱？您是不是在糾結(jié)為什么自己的店鋪信譽(yù)沒(méi)有升高？這里給您一些模版信，您可以在交易過(guò)程中主動(dòng)引導(dǎo)買(mǎi)家確認(rèn)收貨及留好評(píng)。
1、模版一：剛發(fā)貨后，提醒買(mǎi)家注意收貨及收貨后留好評(píng)（如果使用的掛號(hào)運(yùn)輸方式，如EMS或者DHL等）
Dear Valued Customer,
We are happy to inform you that your purchase hasbeen dispatched! The typical time of arrival is between 7 and 10 days. If youritem does not arrive within 10 days, please let us know.
After your item has arrived, why not take amoment to leave positive feedback about our products and service? It only takes a moment, and it’s a great way to help others make purchases like yours!
Thank you for your custom, and we look forwardto providing you with the best buying experience again on AliExpress!
Yours sincerely,
Seller Name
B.如果使用的是掛號(hào)大小包
Dear Valued Customer,
We are happy to inform you that your purchase hasbeen dispatched! The typical time of arrival is between 14 and 39 days. If youritem does not arrive within 39 days, please let us know.
After your item has arrived, why not take amoment to leave positive feedback about our products and service? It only takesa moment, and it’s a great way to help others make purchases like yours!
Thank you for your custom, and we look forwardto providing you with the best buying experience again on AliExpress!
Yours sincerely,
Seller Name
2、模板二：若物流已妥投或者已經(jīng)到達(dá)目的國(guó)，可提醒買(mǎi)家確認(rèn)收貨及留評(píng)
Dear Valued Customer,
Thank you for shopping on our store - we hopeyou are enjoying your purchase!
Your shopping experience is very important to usand our business. We would like to invite you to leave positive feedback on ourproducts and service. It only takes a moment, and it’s a great way to helpothers make purchases like yours!
If you are unsatisfied with any aspect of ourservice, please contact us first so we can try to resolve your problem.
Thank you for your custom, and we look forwardto providing you with the best buying experience again on AliExpress!
Yours sincerely,
Seller Name
3、模板三：已經(jīng)確認(rèn)收貨后，提醒買(mǎi)家及時(shí)留評(píng)
Dear Valued Customer,
Thank you for shopping on our store - we hopeyou are enjoying your purchase!
Your shopping experience is very important tous and our business. We would like to invite you to leave positive feedback onour products and service. It only takes a moment, and it’s a great way to helpothers make purchases like yours!
If you are unsatisfied with any aspect of ourservice, please contact us first so we can try to resolve your problem.
Thank you for your custom, and we look forwardto providing you with the best buying experience again on AliExpress!
Yours sincerely,
Seller Name
4、模板四：收到評(píng)價(jià)后
A：如果收到好評(píng)，一定要對(duì)買(mǎi)家進(jìn)行答謝，有助于買(mǎi)家再次轉(zhuǎn)化：
Dear Valued Customer,
Thank you for your recent positive feedback!
Your satisfaction is hugely important to us,and keeps us motivated to try harder for our customers!
You can check out more great products from ourstore: www.storename.aliexpress.com
We hope we’ll see you again on our store soon.
Yours sincerely,
Seller Name
B：如果收到中差評(píng)，則一定要讓買(mǎi)家說(shuō)出不滿意的地方及時(shí)彌補(bǔ)，并且可以引導(dǎo)買(mǎi)家修改評(píng)價(jià)：
Dear Valued Customer,
We are sorry to see that you left negative or neutralfeedback relating to your recent purchase experience from our store.
Please contact us at any time so we can findout why you were unhappy and resolve your problems. We hope then you can reviseyour feedback into a positive feedback for us!
Yours sincerely,
Seller Name.
