平臺(tái)下面對(duì)這種國(guó)際客戶下單未付款的情況相信大家見到的不是少數(shù)，如何去更好地，禮貌地去解決這一問題也是商家需要考慮的重要內(nèi)容。做生意的前提是要對(duì)方接受你和你的產(chǎn)品，所以說用語正規(guī)親切且不失目的性就需要大家去學(xué)習(xí)研究探討，下面有幾個(gè)可參考性的方式可供各位參考：
未付款訂單的催款
一、未付款訂單的催款
Dear buyer,
We have got your order of XXXXXX。 But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！
Best Regards
myname
譯文：我們已收到你的訂單，但訂單似乎未付款。如果在價(jià)格和尺寸上有什么能幫助的，請(qǐng)隨時(shí)與我聯(lián)系。當(dāng)付款完成，我將立即備貨并發(fā)貨。謝謝！
提示：請(qǐng)根據(jù)您產(chǎn)品自身特點(diǎn)對(duì)描述內(nèi)容進(jìn)行修改。
二、已付款訂單
Dear buyer,
Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!
Best Regards
myname
譯文：您的訂單編號(hào)為XXXXXXXXXXXXXX的款項(xiàng)已收到，我們將在承諾的XXX天內(nèi)發(fā)貨，發(fā)貨后，我們將通知你貨運(yùn)單號(hào)。如果您有任何問題請(qǐng)隨時(shí)聯(lián)系我。謝謝！
提示：請(qǐng)?zhí)钌夏挠唵翁?hào)和發(fā)貨天數(shù)。
三、發(fā)貨后
Dear buyer,
The item XXXXXXXXX you ordered has already been?shipped out and the tracking number is XXXXXXXXXX. The shipping status is as follows: XXXXXXXX. You will get it soon. Thanks for your support!
Best Regards
myname
譯文：訂單號(hào)為XXXXXXX的貨物已經(jīng)發(fā)貨，發(fā)貨單號(hào)是XXXXXXXXX，運(yùn)輸方式是XXXXXXXXX，訂單狀態(tài)是XXXXXXXXX。您將會(huì)很快收到貨物，感謝您的支持和理解。
提示：請(qǐng)?zhí)顚懹唵翁?hào)、發(fā)貨單號(hào)、運(yùn)輸方式和發(fā)貨日期。
四、詢問是否收到貨
Dear buyer,
According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on 【您的網(wǎng)站】. If not, please let me know. Thanks！
Best Regards
myname
譯文：EMS網(wǎng)站顯示您已收到貨物。如果您已收到貨物請(qǐng)到確認(rèn)，如果有問題請(qǐng)告知我。謝謝！
提示：可根據(jù)您貨物的實(shí)際情況進(jìn)行更改
五、訂單完成
Dear buyer,
I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business with you in future.
Thanks！
myname
我很高興地看到您已收到貨，感謝您的支持。希望您滿意，并期待著在將來與您做更多的生意
六、提醒買家給自己留評(píng)價(jià)
Dear buyer,
Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can help with, don't hesitate to tell me.
Best Regards
myname
譯文：感謝您繼續(xù)支持我們，我們正在改善我們的服務(wù)，質(zhì)量，采購(gòu)等。如果您可以給我們一個(gè)積極的反饋，我們會(huì)非常感激，因?yàn)檫@對(duì)我們來說是一個(gè)很大的鼓勵(lì)。如果有什么我可以幫助，不要猶豫請(qǐng)告訴我。
七、收到好評(píng)后
Dear buyer,
Thank you for your positive comment. Your encouragement will keep us moving forward.
We sincerely hope that we’ll have more chances to serve you
myname
